EF MEDISPA, Pigmentation Clinic Book Consultation
35% off your first course, new clients

Sun spots, melasma and dark marks. Cleared, not covered.

Pigmentation has more than one cause, so we have more than one answer. The Cosmelan and Dermamelan depigmentation methods by mesoestetic, for the face and for the intimate area, and NeoGen Plasma for sun damage, matched to your skin and your diary at a complimentary consultation. Kensington, Chelsea and St John’s Wood.

★★★★★ 4.9 Rated
on Doctify
18+ Years of
Excellence
250K+ Treatments
Performed
Multi-Award
Winning

Book your complimentary consultation

A Treatment Coordinator will call you within 24 hours to talk through your skin and plan your visit. Your 35% new client saving is confirmed at consultation.

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Before and After

Results you can see

Drag the sliders to compare. Individual results may vary.

After Dermamelan, EF MEDISPA London Before Dermamelan, EF MEDISPA London
Before After
Case 01: Dermamelan depigmentation method Individual results may vary
After Cosmelan, EF MEDISPA London Before Cosmelan, EF MEDISPA London
Before After
Case 02: Cosmelan depigmentation method Individual results may vary
Book Your Complimentary Consultation
35%
OFF YOUR FIRST COURSE
New clients only
Limited places each month
New Client Invitation · Pigmentation Month

Your first course, 35% off

Begin with a complimentary consultation. If the right treatment for your pigmentation is one of our selected treatments and courses, your first course comes with 35% off as a new client. New-client places are limited each month across our three London clinics. This month’s places close on the last day of the month.

  • Complimentary consultation with a Treatment Coordinator
  • Your pigmentation type identified before anything is recommended
  • 35% off your first course on selected treatments
Book Your Complimentary Consultation

*35% off applies to selected treatments and courses for new EF MEDISPA clients. Not every treatment is included; your Treatment Coordinator confirms what applies to your plan at your complimentary consultation, with no obligation.

Your Personalised Match

The right treatment for your pigmentation

One size never fits all. We match the method to your pigmentation type, skin tone and lifestyle, and combine treatments when your skin needs more.

Your Concern
Your Treatment
Why It Works
Melasma & hormonal pigmentation
Dermamelan
Regulates the enzyme that produces melanin, treating stubborn pigment at its source rather than bleaching the surface.
Mild to moderate sun spots
Cosmelan
The professional depigmenting method by mesoestetic that visibly reduces discolouration and helps keep it from returning.
Acne marks & post-inflammatory pigmentation
Cosmelan or Dermamelan
Lifts the discolouration left behind by breakouts while renewing skin texture.
Intimate area, groin & inner thigh darkening
Dermamelan Intimate
A depigmentation protocol by mesoestetic developed specifically for the intimate area, for pigment that hormones and friction leave behind.
Sun damage with texture & fine lines
NeoGen Plasma
FDA-cleared nitrogen plasma regenerates the structure of the skin: tone, texture and tightness in one.
Dark circles & crepey under-eye skin
NeoGen Plasma
Nitrogen plasma can be used right up to the lash line, brightening and tightening dark, tired-looking lids.

Not sure which is yours? That is exactly what your complimentary consultation is for.

Book Your Complimentary Consultation
Know Your Pigmentation

Whatever the cause, we treat it

Pigmentation is not one condition, it is several. Identifying yours correctly is the difference between fading it and clearing it.

Sun & Age Spots

Small dark patches on the face, hands and décolletage, caused by years of UV exposure triggering excess melanin.

Melasma

Larger, irregular patches driven by hormones, pregnancy, contraception or sun. Often called the “pregnancy mask”.

Acne Marks & PIH

Flat discolouration left behind after breakouts, injury or inflammation heals. Common in acne-prone skin.

Intimate Area Darkening

Darker skin in the intimate area, groin and inner thighs, often from hormones, friction or hair removal. Treated discreetly with a dedicated protocol.

Most women arrive with more than one. We plan for all of them, from the face to the areas nobody talks about.

The Depigmentation Method

Dermamelan & Cosmelan by mesoestetic

Described by mesoestetic as the world’s leading professional depigmentation method. Rather than bleaching the surface, it regulates melanin production at its source. In mesoestetic’s reported data the method reduces pigmentation in around 95% of cases, with around 80% improvement visible after the first month.

Manufacturer-reported figures. Individual results vary.

01

The In-Clinic Mask

Your practitioner applies the professional depigmenting mask, which you wear for 8 to 12 hours depending on your skin type.

02

The Renewal Phase

Over 5 to 7 days your skin gently peels, lifting away built-up pigment to reveal fresher, more even-toned skin beneath.

03

Protect & Maintain

A simple home maintenance cream and daily SPF50+ keep melanin regulated, so the pigment stays away.

What to expect

Procedure Time
Up to 1 hour
In-clinic application
Sessions
One
Plus simple home care
Back to Work
Around 3 days
Peeling settles in 7 to 10 days
Results
From 2 weeks
At their best by 1 to 2 months

Cosmelan

For mild to moderate pigmentation, sun spots and first-time depigmentation treatments.

Dermamelan

The more intensive option, for stubborn, moderate to severe pigmentation and persistent melasma. Also available as Dermamelan Intimate for the intimate area, groin and inner thighs.

Book Your Complimentary Consultation
Even, radiant skin, EF MEDISPA
FDA-Cleared Nitrogen Plasma

NeoGen Plasma: regenerate, not just resurface

When sun damage brings uneven tone together with texture, fine lines or laxity, NeoGen goes deeper. Nitrogen plasma warms the whole architecture of the skin without creating an open wound, so tone, texture and firmness improve together rather than one at a time.

  • Softens sun-induced pigmentation while smoothing texture and tightening the skin
  • Can be used right up to the lash line for dark, tired-looking lids
  • Results keep building for up to 12 months as new collagen forms
  • The treatment Shirley Ballas chose at EF MEDISPA (her story is below)
Book Your Complimentary Consultation
NeoGen Plasma before and after, full face, EF MEDISPA London

Full face, NeoGen Plasma. EF MEDISPA client. Individual results may vary.

NeoGen Plasma before and after, eye area, EF MEDISPA London

Eye area, NeoGen Plasma. EF MEDISPA client. Individual results may vary.

Her Story

Why Shirley Ballas chose NeoGen Plasma

Strictly Come Dancing head judge Shirley Ballas chose NeoGen Plasma at EF MEDISPA. Press play to watch her story.

Shirley Ballas talks about her NeoGen Plasma treatment at EF MEDISPA

Shirley’s treatment was carried out at EF MEDISPA. Individual results may vary.

Side by Side

Weighing up two treatments?

Choose any two below and see how they differ on what they treat, how long the course takes and how much downtime to plan for.

First treatment
Second treatment
Most asked
Best for
How it works
Typical course
Downtime
When you will see results
Areas treated
Worth knowing
Dermamelan
Depigmentation method
Stubborn melasma and deep, persistent pigmentation
A professional depigmenting mask applied in clinic, followed by a home phase. It regulates melanin production at the source rather than bleaching the surface.
1 session, up to 1 hour, plus a home phase your practitioner tailors to you
Back to work in around 3 days. Peeling is more pronounced than Cosmelan and settles within 7 to 10 days.
From 2 weeks, building over the first 1 to 2 months
Face, plus the intimate area, groin and inner thighs with the Dermamelan Intimate protocol.
The more intensive of the two methods. Chosen when pigmentation is severe or has not responded to gentler treatments.
Cosmelan
Depigmentation method
Mild to moderate sun spots and first-time depigmentation
The same depigmenting method at a gentler strength. An in-clinic mask, then a home maintenance routine that keeps melanin regulated.
1 session, up to 1 hour, plus simple home care
Back to work in around 3 days. Peeling settles within 7 to 10 days.
From 2 weeks, building over the first 1 to 2 months
Face. Other areas assessed at consultation.
The usual starting point if your pigmentation is mild to moderate, or if this is your first depigmentation treatment.
NeoGen Plasma
Plasma regeneration
Sun damage that comes with texture, fine lines or laxity
Nitrogen plasma warms the whole architecture of the skin without an open wound, so tone, texture and firmness improve together rather than one at a time.
1 to 3 sessions depending on intensity, 10 to 60 minutes each
Varies with intensity, from a day or two to around a week. Energy levels are set to suit your diary.
From 2 to 4 weeks, continuing to build for up to 12 months
Face, neck and the eye area
Treats pigmentation, texture and firmness in the same plan, and can be used right up to the lash line.
Chemical Peel
Skin resurfacing
Brightening, uneven tone and surface pigmentation
Medical-grade acids resurface the upper layers, lifting away dull, pigmented skin to reveal fresher skin underneath.
3 to 6 sessions, 30 to 45 minutes each
Varies with peel strength, from none to a few days of light flaking
From around a week after each peel, building through the course
Face, neck and hands
A gentler, more gradual route than the depigmentation method. Lovely for maintenance, or for skin not yet ready for a full protocol.
RF Microneedling
EndyMed Pro
Acne scarring and marks left behind, where texture is uneven too
Microneedling delivers radiofrequency energy into the dermis, remodelling scarred tissue and stimulating new collagen.
3 to 4 sessions, 45 to 60 minutes each
Redness for 24 to 48 hours
From 3 to 6 weeks, continuing to build, with results lasting 12 months and beyond
Face, neck and body
Aimed at texture and scarring rather than the pigment itself, so it is often paired with a depigmenting treatment. Active breakouts are assessed first.
IPL Skin Rejuvenation
Light-based rejuvenation
Sun damage, freckling and redness on lighter skin tones
Broad-spectrum light is absorbed by pigment and vessels, breaking discolouration down so the skin can clear it naturally.
3 to 6 sessions, 20 to 40 minutes each
Usually minimal. Spots darken then flake away over about a week.
From 1 to 2 weeks, with maintenance sessions after
Face, neck, chest and hands
Not suitable for every skin tone, and not the right choice for melasma, where light and heat can make pigmentation worse. Suitability is confirmed at consultation.
Laser Resurfacing
Fractional laser
Sun damage alongside texture change and scarring
Fractional laser removes microscopic columns of damaged skin, prompting new collagen and more even tone as the skin heals.
1 to 3 sessions depending on intensity, 30 to 60 minutes each
Varies with intensity, typically several days
Once healed, at around 1 to 2 weeks, and long term with daily SPF
Face, neck and hands
Depth and intensity are matched to your skin type. Pigmentation risk is assessed carefully first for deeper skin tones.
Dermamelan
Depigmentation method
Stubborn melasma and deep, persistent pigmentation
A professional depigmenting mask applied in clinic, followed by a home phase. It regulates melanin production at the source rather than bleaching the surface.
1 session, up to 1 hour, plus a home phase your practitioner tailors to you
Back to work in around 3 days. Peeling is more pronounced than Cosmelan and settles within 7 to 10 days.
From 2 weeks, building over the first 1 to 2 months
Face, plus the intimate area, groin and inner thighs with the Dermamelan Intimate protocol.
The more intensive of the two methods. Chosen when pigmentation is severe or has not responded to gentler treatments.
Cosmelan
Depigmentation method
Mild to moderate sun spots and first-time depigmentation
The same depigmenting method at a gentler strength. An in-clinic mask, then a home maintenance routine that keeps melanin regulated.
1 session, up to 1 hour, plus simple home care
Back to work in around 3 days. Peeling settles within 7 to 10 days.
From 2 weeks, building over the first 1 to 2 months
Face. Other areas assessed at consultation.
The usual starting point if your pigmentation is mild to moderate, or if this is your first depigmentation treatment.
NeoGen Plasma
Plasma regeneration
Sun damage that comes with texture, fine lines or laxity
Nitrogen plasma warms the whole architecture of the skin without an open wound, so tone, texture and firmness improve together rather than one at a time.
1 to 3 sessions depending on intensity, 10 to 60 minutes each
Varies with intensity, from a day or two to around a week. Energy levels are set to suit your diary.
From 2 to 4 weeks, continuing to build for up to 12 months
Face, neck and the eye area
Treats pigmentation, texture and firmness in the same plan, and can be used right up to the lash line.
Chemical Peel
Skin resurfacing
Brightening, uneven tone and surface pigmentation
Medical-grade acids resurface the upper layers, lifting away dull, pigmented skin to reveal fresher skin underneath.
3 to 6 sessions, 30 to 45 minutes each
Varies with peel strength, from none to a few days of light flaking
From around a week after each peel, building through the course
Face, neck and hands
A gentler, more gradual route than the depigmentation method. Lovely for maintenance, or for skin not yet ready for a full protocol.
RF Microneedling
EndyMed Pro
Acne scarring and marks left behind, where texture is uneven too
Microneedling delivers radiofrequency energy into the dermis, remodelling scarred tissue and stimulating new collagen.
3 to 4 sessions, 45 to 60 minutes each
Redness for 24 to 48 hours
From 3 to 6 weeks, continuing to build, with results lasting 12 months and beyond
Face, neck and body
Aimed at texture and scarring rather than the pigment itself, so it is often paired with a depigmenting treatment. Active breakouts are assessed first.
IPL Skin Rejuvenation
Light-based rejuvenation
Sun damage, freckling and redness on lighter skin tones
Broad-spectrum light is absorbed by pigment and vessels, breaking discolouration down so the skin can clear it naturally.
3 to 6 sessions, 20 to 40 minutes each
Usually minimal. Spots darken then flake away over about a week.
From 1 to 2 weeks, with maintenance sessions after
Face, neck, chest and hands
Not suitable for every skin tone, and not the right choice for melasma, where light and heat can make pigmentation worse. Suitability is confirmed at consultation.
Laser Resurfacing
Fractional laser
Sun damage alongside texture change and scarring
Fractional laser removes microscopic columns of damaged skin, prompting new collagen and more even tone as the skin heals.
1 to 3 sessions depending on intensity, 30 to 60 minutes each
Varies with intensity, typically several days
Once healed, at around 1 to 2 weeks, and long term with daily SPF
Face, neck and hands
Depth and intensity are matched to your skin type. Pigmentation risk is assessed carefully first for deeper skin tones.

Courses, timings and downtime are typical ranges and vary from person to person. Your practitioner confirms your plan at consultation.

Still weighing it up? Your complimentary consultation is the quickest way to know which one suits your skin.

Book Your Complimentary Consultation
Your Journey

From consultation to clearer skin

i

Complimentary Consultation

We assess your skin, identify your pigmentation type, whether melasma, sun damage or post-inflammatory, and take your full medical history.

ii

Your Bespoke Plan

Your treatment, or combination of treatments, is matched to your pigmentation, skin tone and lifestyle, including how much downtime suits you.

iii

Treat, Protect, Maintain

Expert treatment in clinic, then a simple home-care routine and SPF plan to lock in your results and keep pigment from returning.

Book Your Complimentary Consultation
The EF Difference

Why London chooses EF MEDISPA

Pigmentation is complex. Results come from expert diagnosis, not just technology.

18+ Years of Excellence

Pioneers in skin and body since 2007, treating London’s most complex pigmentation cases across three clinics.

Every Modality Under One Roof

Depigmentation methods, plasma, lasers, peels and more. We recommend what your skin actually needs, not just what one machine can do.

Bespoke Combination Plans

Treatments are sequenced and combined around your skin tone, pigmentation type and lifestyle for your best result.

Working to the manufacturer’s own protocols. Our sister brand EF SKIN is an official UK distributor of mesoestetic, the maker of Cosmelan and Dermamelan, so our practitioners are trained and supported directly on the methods they deliver.
In Their Own Words

What our patients say

4.9★
Rated by our patientsIndependently verified reviews on Doctify. Read them all

“The staff and treatment 2nd to none. The Quick Lift for me is a monthly must to help me look my best: collagen production, firmness and skin texture improvement all in one go.”

Verified patient
Quick Lift, Doctify review

“Dr Ivona is perfect and gave me great advice. My results are fantastic. Charlotte is very kind and explains the treatments very well.”

Verified patient
Doctify review
Multi-award winning since 2007 Rated on Doctify Safety in Beauty Diamond Award 2016 Professional Beauty Awards 2018 My Face My Body Awards Winner 2015 London Lifestyle Awards 2017 Winner
FAQ

Common questions

Which treatment is right for me?

It depends on your pigmentation type and how deep it sits. As a guide: Cosmelan suits mild to moderate pigmentation, Dermamelan is the more intensive option for stubborn cases and melasma, NeoGen Plasma is ideal when sun damage comes with texture or laxity, including around the eyes, and Dermamelan Intimate is the route for darkening in the intimate area. Your complimentary consultation confirms the right match, and sometimes a combination gives the best result.

Does it work for melasma?

Melasma is one of the concerns the Dermamelan method was designed for. It works by regulating the enzyme responsible for melanin production, treating melasma at its source rather than just the surface, and the home maintenance phase helps keep it from returning. In mesoestetic’s reported data the method reduces pigmentation in around 95% of cases, with visible improvement in the first month. Individual results vary, which is why we assess your melasma in person first.

Is it suitable for darker skin tones?

Cosmelan and Dermamelan are designed by mesoestetic to be used across all skin phototypes, which is one reason they are so widely used for melasma and post-inflammatory pigmentation. Your practitioner assesses your skin at consultation and confirms the safest, most effective option for your tone, including whether a light or energy-based treatment is appropriate for you.

Can you treat darkening in the intimate area?

Yes. Dermamelan Intimate is a depigmentation protocol by mesoestetic developed specifically for the intimate area, groin and inner thighs, where hormones, friction and hair removal often leave the skin darker. It follows the same principle as Dermamelan for the face: an in-clinic treatment followed by a simple home routine, carried out discreetly and with care. Your Treatment Coordinator talks it through with you privately at your complimentary consultation.

How much does treatment cost?

Every plan is personal to your pigmentation type, the method chosen and any treatments we combine, so we talk you through your options and your investment at your complimentary consultation rather than online. As a new client, your first course on selected treatments comes with 35% off, and there is no obligation to go ahead.

What is the downtime?

Cosmelan and Dermamelan involve 5 to 7 days of gentle peeling, and most clients are back at work in around 3 days with the right home care. NeoGen Plasma is tailored to you: energy levels are set to balance the result you want with the downtime that suits your diary.

Will my pigmentation come back?

The depigmentation method does not just remove existing pigment, it regulates melanin production to help prevent it reappearing. Your home maintenance phase and daily SPF50+ are the keys to keeping results long term, and we guide you through both. Hormonal pigmentation can return with new triggers, so we plan maintenance with you.

Complimentary & No Obligation

Uneven skin has met its match

18+ years of pioneering results in skin, body and wellness. Book your complimentary consultation and let our team design a pigmentation plan around you, with 35% off your first course on selected treatments as a new client.

Award-WinningProfessional Beauty Awards
Expert LedSenior aesthetic practitioners
Every ModalityCosmelan, Dermamelan, Dermamelan Intimate, NeoGen
Client-FirstFrom consultation to aftercare
4.9★
Doctify rating
250K+
Treatments performed
Complimentary*
Consultation

*Complimentary consultations exclude medical and doctor appointments, which may incur a fee.

Kensington
29 Kensington Church Street
London W8 4LL
High Street Kensington
Chelsea
193 Kings Road
London SW3 5ED
Sloane Square
St John’s Wood
69 St John’s Wood High Street
London NW8 7NL
St John’s Wood

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020 7937 5554
Chelsea
020 7368 7676
St John’s Wood
020 7449 0888

Trusted for Results Since 2007

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EF Medispa Kensington Clinic Reception

Kensington

29 Kensington
Church Street
Kensington, London
W8 4LL
EF Medispa Chelsea Clinic Reception

Chelsea

193 Kings Road
Chelsea, London
SW3 5ED
EF Medispa St. John's Wood Clinic Reception

St. John's Wood

69 St John’s Wood High Street
St John’s Wood, London
NW8 7NL